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‘As customers, we all expect a seamless experience’

Lynne Clegg is chief information officer of insurance giant MetLife Europe, which has been based in Ireland for the last 15 years with offices in Dublin and Galway. In her role, Clegg works across 15...

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‘With automation, you don’t need to be a technical person to work in IT’

Carter Busse is the chief information officer at Workato, an intelligent automation platform that can be used both business and IT teams. Before his current role, Busse was the first IT leader hired...

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IBM CIO: ‘Quantum computing will be important in the IT landscape’

Kathryn Guarini is the CIO of multinational tech giant IBM. Big Blue has been switching its focus to AI and cloud services in recent months, following the news that it is set to undergo a major...

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How quick commerce is changing the delivery landscape

Germany-based Delivery Hero is one of several delivery companies that has been benefiting from the shift in consumer behaviour since the beginning of the pandemic. Last month, the company announced...

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Why machine learning is vital for gaining unique data insights

SurveyMonkey has been one of the big names associated with online surveys since its inception more than 20 years ago. The company first came to Dublin in 2014 and subsequently added a European data...

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‘I believe zero trust is a big game changer’

Devin Ertel is the chief information security officer for Menlo Security, a web security vendor founded in 2013 in California. Menlo Security has taken a zero-trust approach to security, which centres...

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Which tech trends are changing the social impact sector?

Elaine Zhou is the chief technology officer for non-profit-owned platform Change.org, which is best known for its online petitions and currently has more than 450m users worldwide. Zhou has more than...

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‘New security challenges are being driven by a distributed workforce’

Mike Rulf is CTO of the Americas region at Syntax, a managed service provider (MSP). In this role, he oversees the software engineering, DevOps, monitoring, public cloud and product management areas in...

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‘The way we learn has changed enormously over the years’

Digital education is becoming more important all the time and with the Covid-19 pandemic forcing a lot of learning online at different stages in the last 18 months, the digital learning sector has had...

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Why machine learning is ‘a double-edged sword’ for cybersecurity

Sam Rehman is chief information security officer and head of cybersecurity at Epam Systems, an enterprise software company based in the US. The company was founded in 1993 and has gradually built out...

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How software can be used to improve the home care industry

Beyond the world of 3D printing and cutting-edge medical research, the front line of healthcare can also be improved with automation and software systems. Dec Norton is director of development at...

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How AI advancements will drive massive efficiency over the next decade

Nylas is a developer API platform that helps build productivity features directly into applications. Earlier this year, the company raised $120m in Series C funding led by Tiger Global. The round also...

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Sidero CTO: Why multi-cloud strategies are on the rise

With 30 years’ experience in the technology industry, Joe Dowling is the newly appointed chief technology officer of Athlone-based software and cloud company Sidero. Last month, the company announced...

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Eir’s CIO: ‘Open-source software allows us to be more flexible’

Brian Chapman was appointed as the chief information officer of Eir in May 2018, having held a number of senior IT roles throughout the years. His role as CIO encompasses IT strategy, transformation,...

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Why AI, blockchain and VR will be key tech trends for airlines

With more than 18 years of experience in the software and technology field, Ryan Estes is the VP for technology at Dublin-headquartered digital commerce company Datalex. Datalex provides airlines with...

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7 business security tips from leading infosec experts

Throughout 2021, we spoke to many CIOs, CTOs and security and data experts about the trends they see coming down the line in their industry and their thoughts on digital transformation. We also asked...

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Estonia’s CIO on how the country remains a digital leader in Europe

It’s one thing setting an IT and security strategy for a company, but being responsible for an entire country’s digital strategy is a whole different experience. Estonia has been ahead of the game when...

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Citrix CIO: ‘Hiring is a big challenge for the IT industry’

Meerah Rajavel is the CIO of Citrix, the multinational cloud computing company that provides server, application and desktop virtualisation, networking and cloud computing technologies. Rajavel has...

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&Open CTO: ‘There’s a move towards headless e-commerce’

Dublin-based start-up &Open has gone from strength to strength since it was founded in 2017. The company, which created an online gifting platform for companies to reward customer loyalty or boost...

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ESB CIO: How AI and cloud will change the utilities industry

Mary O’Connor is the chief information officer at Irish energy company ESB. Having worked in a wide range of roles and disciplines across the company for more than 30 years, O’Connor has a strong track...

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